Auto Dealerships and Ethics.
There is an organization to which many dealer belong, NADA, and it is dedicated to helping dealers amongst other purposes.
They produce and collect many statistics but they also have ethics guidelines posters for dealers. Is it fair to assume of a dealer belong to NADA they comply with this set for guidelines? Good questions
ETHICS GUIDELINES
They apply to
1. ADVERTISING
2. FINANCIAL SERVICES
3. SALES
4. SERVICE
Implicit or implied in these standards is the requirement that NADA members comply fully with all federal, state, and local laws governing their businesses.
CARTON AND RUDNICK