I was surfing the net for interesting stories pertaining to auto fraud and I am never shocked. I guess there is this well-known chain of oil change stores in California that was allegedly taking some shortcuts. It appears that they were recommending services that were not needed according to this…
To understand how dealerships treat consumers you need to understand where they make their money. This is a great site that gives detailed reports on how and where dealers make their money. Certainly worth a look. http://www.nada.org/Publications/NADADATA/
During litigation in the American Arbitration Association I discovered that North Plainfield Nissan sold Maintenance Agreements and offered these agreements with the sale of used cars. The price was not disclosed in any of the purchase agreements and there was no documentation that was given to the claimant. If you…
I recently litigated a case against North Plainfield Nissan using the American Arbitration Association. The litigant alleged that she was overcharged for the car and also that there were certain misrepresentation made pertaining to the financing. During the arbitration it was disclosed that my client had “purchased” a “maintenance plan”…
The Honorable Mark Sullivan J.S.C. found that Acura of Ocean committed consumer fraud when they failed to accurately disclose damage on the lease of a new car. The client leased a new car from Acura of Ocean and was told that there was a paint chip that had been repaired.…
Many times vehicles are sold with known frame or other types of body damage. Dealers are required to disclose material facts to purchasers. Damaged vehicles are probably valued at 25-80% of the price you have paid and possibly nothing if the prior damages was severe. Safety concerns are aways an…
Manufacturers frequently have problems that need to be fixed on a wide-scale basis. If you remember, a few years ago there were Kia Sephia brake problems that resulted in a recall. This is not that uncommon, unfortunately. Ford just issued on the Explorer: a new risk of fire in Ford…
I would have to say that it is worth the money BUT you really need to understand the limitations of CARFAX so you don’t get burned. CARFAX operates like any other database: garbage in, garbage out. It is only as good as its source of information. If you look at…
Most reputable car dealers are a members of NADA, National Association of Auto Dealers. You might find this hard to believe, but there is actually a code of ethics for dealerships. Here it is: 1. ADVERTISING This dealership is committed to advertising its products and services in a clear, conspicuous…
Car salesmen have one goal: sell you a car and take as much of your money as possible. There are all types of unflattering terms that are insulting, and they describe customers. Before you buy or lease your next car you need to know this. 1. Bumping — Raising what…