In this case an arbitration was filed against the dealer because it was alleged that they refused to return the deposit after the plaintiff returned the car. No return of deposit.
CONSUMER FRAUD
The petitioner was forced to enter the transaction when she was told that her first transaction was not approved for financing. They told her that she would not receive the deposit of $2,000 returned but they told her that she would receive credit towards the next transaction. She did receive that credit on the next transaction, although she did not purchase the vehicle or have any dealings with the defendant, but had no choice. The failure to return the money after the cancellation of the contact by the respondent constitutes unconscionable conduct, if not outright conversion. The representation that she would not receive her money when the transaction was cancelled by the dealer constitutes an affirmative representation. Then, when petitioner defaults on the payments, the car is repossessed and no post-repossession notice is provided and there is no post-sale accounting. It is unknown what occurred to the car, whether the defendants used it for personal purposes or profit. Without proof we must make such assumptions.